Client Outcome

If you are a veterinarian, try to remember the last time one of your clients scheduled a visit because they were having a GREAT day and just wanted you to be a part of it. Unheard of, right? In today’s veterinary market place, success requires attention not only to the patient outcome but also to the client outcome.

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Veterinary Leadership Experience

I am at the 2012 Veterinary Leadership Experience. VLE’s foundation principles are emotional intelligence and servant-leadership. We, the board of Directors of VLE Foundation, met last night with about 30 facilitators, facilitators in training and volunteers for a great Q&A.

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